Safety & Security

  • Animal Temperament/Behavior:  JPN reserves the right to decline Services to animals JPN deems as aggressive or those with a history of biting. If JPN is harmed or injured by a Pet Owner’s animal, the Pet Owner accepts full responsibility for the cost of any necessary medical expenses and damages resulting from injury. In addition, JPN is not responsible or liable for animal behavior which results in self-inflicted injury, injury to other animal(s), and/or damage to the Pet Owner's property or property of a third party.
  • Pet Identification: It is recommended all pets wear ID tags while under JPN’s care. JPN will not liable for free-roaming, outdoor pet(s) in the event of injury, illness, loss or death. It is further recommended domesticated pets remain inside the Pet Owner’s home during the Pet Owner's absence. All dogs are required to be on a leash during any outdoor activity except when secured within the Pet Owner’s property in a contained area or under special circumstances with the Pet Owner’s instruction. It is the sole responsibility of the Pet Owner to pet proof any areas of the home and property accessed by their pet(s). If invisible fencing is used, JPN will not be held liable for any fence or collar malfunctions, resulting in the Pet Owner's pet leaving the Pet Owner's property or other animals entering the Pet Owner’s property.
  • Third Party Access to Pet Owner’s Home: JPN is not responsible for any actions of third parties during the Pet Owner’s absence. JPN will contact the proper authorities if any suspicious or unsafe activity is detected unless an individual has been identified (in advance) by the Pet Owner. This includes, but is not limited to friends, neighbors, relatives, or other service persons entering the Pet Owner’s residence for any purpose while JPN is providing Services.  The Pet Owner shall indemnify and hold harmless JPN from any and all liability stemming from the act(s) of third parties, whether known or unknown, and there is no guarantee of insurance coverage should a problem arise.
  • Escorts: JPN reserves the right to have an adult escort present during evening or early morning Services, or in an uncertain/unsafe circumstances.