ADDITIONAL FEES
| In Person Meetings |
Initial Consultation = Free of Charge Additional In-Person Meetings requested by Pet Owner = $25.00 per occurrence |
| Out of Service Area | Additional time and mileage costs will be calculated based on location |
| Holidays | Service Fee + $10 per service ($30/day if boarding) |
| Late Payment | $25 per month |
| Returned Check | $25 + all fees incurred |
|
Key Pick-up/Return (No charge if collected at Initial Consultation) |
JPN in-person key pick-up or return = $30 per occurrence; JPN mailing of any key = $20 per occurrence.Note: Client pick-up or return of any key to the JPN (home) office is not allowed. |
|
Before/After Service Hrs. (Services required before 8AM/after 4PM) |
Service Fee + $3 per service after 4PM; $10 per service after 8PM |
| Cancellation |
Holidays = No refunds Daily/Weekly/Reoccurring Services (i.e. midday dog walking) = Service credit will be applied to future services if notice is received by 11AM the day prior to the scheduled service. All Other Services = No refunds |
| Service Changes | $5 per occurrence (regular/weekly services); $10 per occurrence (all other services) |
|
Short Notice Service Requests (Less than 48 hours’ notice) |
$10 per occurrence |
| Medication Administration | $5.00 per pet, per occurrence |